Brief History
The Bago City Water District (BACIWAD), Bago City, Negros Occidental was created by virtue of Resolution No. 222 dated June 24, 1987 and was issued a Conditional Certificate of Conformance (CCC) No. 317 dated October 29, 1987 by the Local Water Utilities Administration (LWUA).
On August 13, 1987, BACIWAD took over the Water System from NAWASA by virtue of the Deed of Transfer. The facilities included two (2) concrete elevated reservoir, three (3) deep wells, dilapidated pumping equipments and few kilometers of transmission and distribution lines, BACIWAD had two (2) separate water systems, one serving the City Proper and the neighboring Barangays, and the other one served Barangay Ma-ao.
On October 13, 1991, a Supreme Court decision was promulgated declaring all Water Districts as Government Owned and/or Controlled Corporation. This put all water districts under the jurisdiction of the Civil Service Commission (CSC), and the Department of Budget and Management.
BACIWAD is also serving the domestic water needs of the residents of Municipality of Pulupandan, Negros Occidental, on a whole sale rate.
Mission
The Bago City Water District (BACIWAD) is committed to the improvement of the living conditions, and health situation of the target population of Bago City and neighboring municipality through clean, safe, adequate and affordable water supply. Since we are a public utility organization, total quality management and full customer satisfaction are our indices of success.
Vision
BETTER WATER SERVICE PROVIDER for the people of Bago City and our neighboring municipality, and visitors and be a FACTOR AND CONTRIBUTOR in the improvement in their quality of life by the delivery of this most basic need with the competent and compassionate workforce.
Performance Pledge
We, the officials and employees of the Bago City Water district, pledge and commit to deliver quality basic public services as promised in this Citizen’s Charter specially we will:
Serve with integrity
Be prompt and timely
Display procedures, fees and charges
Provide adequate and accurate information
Be consistent in applying rules
Provide feedback mechanism
Be polite and courteous
Demonstrate sensitivity, appropriate behavior and professionalism
Wear proper uniform and identification
Be available during office hours
Respond complaints
Provide comfortable waiting area
Treat everybody equally
Signed:
BACIWAD OFFICIALS and EMPLOYEES